Thursday, 15 July 2010

Jobsworth of the Year (so far)

We should have an award for things like this
Workmen painting white lines on a road left a gap for a dead badger because they said it was not their responsibility to move it.
The animal had been killed about a week before on the A338 near Downton, on the Hampshire-Wiltshire border.
Hampshire County Council said the workers did what they thought "was best" because it is the district council's job to remove carcasses.
Hampshire County Council is responsible for the line painting but New Forest District Council is responsible for clearing road kill.
The two failed to arrange the clearance before line painting began.

"Did what was best"? In the time it took you to make the call to "arrange the clearance", you could have just fired a hose in it's general direction, or picked it up with a shovel, or stuck a pair of plastic gloves on and moved it.

It's funny when socialists talk about how socialism makes people more co-operative . The reality is that they actually do far more job demarcation than the free market. In the world of the free market, people just get on with things where there's a bump in the road. Companies actually don't work like jobsworths to contracts - they aim to please, because people then want to work with them again.

If a client sends me a spec with what seems to be an error, I don't just implement it. I give them a call to clarify, or in their absence, I rectify it and clarify it with them later. I do what I consider to be delivering a good service. The reason? Professional pride and the desire to get more of their business.

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